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In this section

History of campaign

Background

The Law

Media coverage

Cases

Cases summary

Patricia vs. Abbey

Patricia was charged £385 in one day (on 29 April 2006) by Abbey. Abbey refused to refund any of this amount and so a claim was issued immediately to recoup this amount. The claim was issued in May 2006. Abbey filed a defence and a court hearing was scheduled for 21 September. On 1 September, Abbey decided to pay the claim in full. Unfortunately, because of an administrative shambles within their solicitor's offices, the payment was not made into Patricia's account until 2 days before the court hearing.

Abbey continued to charge Patricia at the end of each month for the next 4 months May through August and so further claims were issued each month against Abbey. The other claims were settled at various times but all claims were settled by 17 November - see other cases.

Return to full listing of cases.

VellaAbbeysurrender1

Published and promoted by Bob Egerton, TR2 4RS